Families and future residents
Ask about care options, visiting, availability, or a personal tour. You do not need to have every detail ready before calling.
Admissions & tours
Start with a conversation.
Whether you are exploring care for someone you love or coordinating a professional referral, our admissions team can help make the next step easier to understand.
Choose your path
The right first step.
Share only what is needed to begin. Detailed health information and records should be exchanged directly through the secure method provided by admissions.
Hospitals and care partners
Send your professional contact details without patient information. Admissions will follow up with the appropriate way to share clinical records.
How admissions works
Four clear steps.
Every situation is different. The basic path should still feel understandable.
- 01Tell us what you need
Call or send a brief, non-sensitive inquiry so we can understand the reason for your visit or referral.
- 02Review the care path
Admissions explains what information is needed and how clinical records should be shared securely.
- 03Confirm the next step
The team discusses care fit, current availability, coverage questions, and tour options.
- 04Plan together
If Danville is an appropriate fit, families and care partners receive a clear transition plan.
Admissions answers
Common questions.
Can I tour before making a decision?
Yes. Contact the admissions team to discuss tour times, current visiting guidance, and any accessibility needs.
What should I have ready when I call?
Start with your name, contact information, the kind of guidance you need, and your preferred way to be reached. Keep medical details out of the general inquiry.
How are professional referrals handled?
Begin with your work contact details. Admissions will follow up and provide the appropriate secure method for sharing patient records.
Can admissions answer coverage questions?
Coverage depends on the plan and individual situation. Admissions can explain what information is needed and help identify the right people to contact.
How quickly will I hear back?
Response times can vary. If your question is time-sensitive, call the facility directly at (859) 236-3972.
Ready when you are