General inquiries
Ask about tours, services, admissions, or visiting. Leave out diagnoses, medications, insurance numbers, and documents.
Start a general inquiry →Privacy & communication
Share information safely.
Use the path that fits your need. Keep health details and records out of ordinary messages.
Communication paths
Choose the right path.
Each option protects privacy while helping your request reach the right person.
Professional referrals
Share your work contact details only. Admissions will follow up with instructions for any clinical information.
Begin a referral →Secure records handoff
Do not send medical records through an ordinary contact form or open email. Call admissions for the approved secure method.
Call admissions →Medical-record requests
Residents and authorized representatives can use Signature HealthCARE’s official request instructions.
View request instructions ↗Privacy & access
Help is available.
Review your rights or ask the Danville team for assistance.
Not sure where to start?